Richard Castiglia / Joanne Hoppe

On February 18, 2010 Captain Castiglia and Officer Hoppe were both instrumental in the apprehension of two suspicious individuals at Admirals Cove Golf Village. Two individual's approx 18 years old wearing dark clothing approached the Golf Village gate on foot. Gate Officer Hoppe immediately challenged these individuals questioning them and they stated they wanted to know if any celebrities lived in the community. Officer Hoppe stated that she could not release that information and that Golf Village was a private community. The individuals knowing that would not be able to gain access to the property decided to leave.

Officer Hoppe informed road patrol Captain Castiglia of the incident and he immediately began to setup an exterior perimeter following the individuals. During his investigation Captain Castiglia observed these individuals in and out of the foliage on the northbound side of Military Trail with the individuals leaping the fence entering the Golf Village. While holding his position Captain Castiglia contacted Jupiter Police Department with the incident details and they sent all available units to the Golf Village. With units on both the interior and the exterior of the community the individuals where apprehended minutes later trying to leap back over the fence onto Military Trail. The individuals where discover with cell phones, camcorders, and GPS units on their person. Captain Castiglia and Officer Hoppe are true team players who have demonstrated initiative, professionalism and dedication. Their actions reflect Titan International's overall dedication to the safety and well being of Admirals Cove Golf Village residents.

Johanne Joseph

Officer Joseph carries herself, in a professional manners. She developed in to one finest officer at S.C.R. She is well liked by the residents and her interaction with them.

Officer Joseph always arrives on time for her shift and she is always available when you needed to cover any shift at the main gate.

As a supervisor, I know I can continue to depend on officer Joseph, her knowledge and action reflect Titan's overall dedication for this community. I would like to nominate for officer of the month Johanne Joseph for a job well done!

Jim Brady

As a retired 27 year veteran of the Lauderhill Fire Department here in South Florida, Officer Jim Brady brings a day to day work ethic & dedication to his daily assignment second to none. Arriving to work a half hour early every day, Jim sets the tone as the day shift arrives for duty. His excellent attitude, professional demeanor & tireless work ethic displayed each & every day has an infectious effect on his coworkers.

Jim is proficient with Road Patrol & Access Control duties and is very knowledgeable with regards to Titan International policies & procedures. Jim patrols the community as the First Responder on the day shift. He has an outstanding attendance record and is always willing to go that extra mile.

During the first week of November, Officer Brady responded to a dispatch call for an unconscious member along the 11th fairway. Jim's immediate response allowed him to assess the patient as being in full cardiac arrest & immediately began CPR combined with the use of the AED. After several minutes Paramedics took over but unfortunately the member passed away. His actions were commended by the Homeowners Association.

Officer Brady enjoys working for the Titan team and he is well respected by his peers. He has become extremely valuable member of the community we serve.

Officer David Matson

Captain Matson has been selected for Office of the Month due to the positive comments that we have received from both the residents and property manager. These comments range from his continued professionalism, respect towards other, kindness and most of all is a team player. These qualities are what Titan International looks for in an employee and David has them. Keep up the good work.

Officer Luis Velazquez

Security officer, Velazquez is very well respected by co-workers and an invaluable member of Titan Team. As a supervisor, I know I can depend on Officer Velazquez. He takes great pride in his work and excels in his position as access control at the construction gate, main gate and road patrol.

Officer Velazquez is always willing to go extra mile for the Titan Team. Based on these attributes I would like to nominate for officer of the month Mr. Luis Velazquez.

Officer Conrad Wilbur

Since joining Titan International on March 17, 2008, Officer Wilbur's attendance record has been outstanding and he is always willing to go the extra mile for Titan International. Recently Officer Wilbur has been instrumental in covering numerous open shifts, vacation requests, and special details throughout the company. He also excels at Road Patrol, Access Control & Dispatch duties and he is extremely knowledgeable with regards to Titan International policies & procedures and always works his shift in a professional manner.

Officer Wilbur is well respected by both the client and his co-workers and is an invaluable member of The Titan International Security staff .

Lt. David Hugo

As Lieutenant and Field Training Officer, David has worked hard in keeping the roadways safe for the past 6 years. He always provides a high level of service to the members and guests of Woodfield and he continuously strives to uphold and enforce the rules and regulations of the community.

This past month David's service as always is outstanding. While supervising the day shift one afternoon he was inspecting the Clint Moore Road gatehouse when there was a horrific accident involving 2 vehicles at the Woodfield entrance & Clint Moore Road. Without hesitation, David ran to the scene while having Boca Fire/Rescue to be dispatched immediately. David was able to render immediate aid to both victims.

David always arrives early for his scheduled shift and is always available to stay late if necessary. His work ethic in combination with his professionalism is a positive example to those around him. His service and dedication to the community makes him an extremely valuable member of the Titan team here at .

Security Officer Ron Rosen

It is with great pleasure that I nominate Security Officer Ron Rosen, as this facilities representative for Titan International's Officer of the Month for September 2009.

Officer Rosen, has been a member our team since October 2007. During this time period he strives to display a professional manner and a polite and reassuring demeanor. Whether assisting at the clubhouse or during Road Patrol duties. His work ethic is a source of motivation for his peers, his appearance and presence exhibit confidence, and instills in residents and guests a perception of "Safety".

As a supervisor, I know I can continue to depend on Officer Rosen; his efforts have not gone without notice. He is truly an asset to both this facility and to Titan International Security.

Security Officer Ron Parks

Officer Parks continuing level or proficiency and professionalism has identified him as a valuable member of the Titan International Residential Security Team.

On review of Officer Parks, assignment to this facility in July 2008, to this date, he has distinguished himself as a professional. Whether it is his willingness to assist in shift coverage, Road Patrol Activities, or his punctuality, he places a great level of enthusiasm into his work.

These attributes are reinforced by his "Team Sprit" and his attitude has had, and will continue to have a positive impact with both residents and his fellow officers.

Based on these attributes I would like to nominate for officer of the month, Security Officer Ron Parks, for a Job Well Done!

Sgt. Heather Martin

As Sergeant and Gate/Dispatch Training Officer, Heather works hard in keeping the Titan staff here at current and up to date with continued training and service. She always provides a high level of customer service to the members and guests and she continuously strives to keep site operations at optimal performance.

This past month Heather's service has been outstanding. As the Yamato Road gatehouse construction project has been underway, she has been instrumental in keeping the site Security operations completely functional. Despite rigorous hardships placed on her and the dispatch staff with the transfer of operations from the old gatehouse to a temporary trailer, the security department has not missed a beat and continues to provide the residents here at Woodfield with the highest level of service.

Heather always arrives early for her scheduled shift and is always available to stay late if necessary. Her work ethic in combination with her professionalism is a positive example to those around her.

Heather's service and dedication to the community makes her an extremely valuable member of the Titan team here at .

Officer Michael Beirne

Officer Michael Beirne has been a member of the Titan team here at since July - 2008 and has developed into one of the finest Officers on site. He excels in Road Patrol and Access Control duties and is a "First Responder". He is readily available to accept any and all overtime shifts and shows a willingness to help the Titan team in any way possible.

Michael's excellent attitude and friendly demeanor are the perfect combination to compliment our staff. He is well liked by the residents and he is a favorite amongst his peers.

Security Officer Jack Goldberg

Officer Goldberg carries himself in a professional manner. He is well liked by the communities' residents and his interaction with them has established a useful forum for the residents to communicate their needs and concerns.

Furthermore he recently took the lead in providing third party participation in a fellow employee's health needs. He was instrumental in the relay of information between the effected employee and the community. As he rallied support he was also willing to cover staffing demands as they arose.

As a supervisor, I was impressed at the level of commitment Officer Goldberg made to a fellow Titan employee, his actions reflected on his commitment to the Titan Team.

Capt. Richard Castiglia

Recently one of our residents caught her foot on one of the street light reflectors and took a very bad fall. Plunging face first, she hit her cheekbone on the street and also broke her wrist in six places and lacerated her knee. According to the hospital E.R., her surgeon, and the responding E.M.S., her injuries may have but much worse if not for the immediate action of Captain Castiglia. He immediately called for EMS, and with an extremely composed demeanor comforted the resident as she lay in severe pain in the street. When she displayed signs of breathing difficulty, he rapidly and gently administered oxygen.

Captain Castiglia also utilized his calm professional manner to ensure passers-by were moved along and kept at a distance. His commitment to the residents and attention to his duty serve as a daily example of his dedication to Titan International's Core Values and Commitment to Excellence.

Lt. John Dicarlo

On April 17th, Lt. John Dicarlo responded to a call for medical assistance at the Golf Club's starter shack and found a club member sitting down in noticeable pain. He observed that she had a contusion and a laceration on the left side of the shin caused by an errant golf ball. After she declined his offer to call for EMS, Lt. Dicarlo immediately began to disinfect and bandage the wound. Next he elevated the leg, provided an ice pack for the bruise and padded the wound with an ACE bandage so the member could continue play.

The Club Manager, Head Golf Professional and the injured club member were very impressed with Lt. Dicarlo's response time and first aid expertise. Lt. Dicarlo has repeatedly proven to be an invaluable asset to Titan International -- he readily volunteers for any assignments that may come up and is very knowledgeable not only in security operations but first aid as well.

Lt. David Hugo

As Lieutenant and Field Training Officer, David has worked tirelessly to keep the roadways safe for the past six years. He had always provided a high level of service to the members and guests of our community -- continuously striving to uphold and enforce its rules and regulations.

This past month while supervising the afternoon shift, he responded to a home fire alarm within a sub-association. The residents were not present and while walking around the perimeter of the home, he noticed smoke within the kitchen area. Lt. Hugo immediately coordinated the response of Boca Fire/Rescue, which arrived and extinguishrd a small kitchen fire.

David was also credited by a very grateful resident for retrieving important legal documents that were lost along Woodfield Circle. Lt. Hugo and the day shift Road PAT units stopped traffic to pick up over 100 sheets of loose documents and return them all safely to their owner.

Lt. Hugo always arrives early for his scheduled shifts and is always available to stay late if necessary. His work ethic, combined with his professionalism, creates a positive example for his fellow colleagues. His service and dedication to the community, makes him an extremely valuable member of the Titan Team.

Thomas Falcone Golf Club

Capt. Thomas Falcone's quick response to a medical call at the clubhouse and his invaluable experience as an E.M.T. resulted in commendations from management and the guest's family. Responding to the complaint of light-headedness, Capt. Falcone administered oxygen and evaluated the guest for injuries. Capt. Falocne suggested that the guest be seen by a medical professional but further medical treatment was refused. The guest expressed appreciation for Capt. Falcone's quick response and treatment. The Club and Spa Managers were also very impressed by Capt. Falcone's knowledge and professionalism. They went on to further explain to the resident member that they felt very safe with Titan officers as their security team.

Capt. Falcone leads by example through his professionalism, knowledge, attitude and appearance. His knowledge and actions reflect Titan's overall dedication to the care and well-being of its community's guests and residents.

Richard Castiglia

Devoted to Titan International and the community , Captain Castiglia raises the bar of security professionalism by setting high standards of diligence and service. His work ethic and his commitment to protecting this community are apparent in everything he does. Recently, Richard apprehended six suspects who were trespassing on the property. He has also received several compliments from a number of residents. We appreciate his professional character and the wonderful job he is doing.