Due to the varied venues in which they will have to operate, hotel and casino security guards and surveillance agents should be screened and trained to a much higher level than most security guards. Tourist areas and casinos, by their very nature, tend to attract criminals. Titan can help prepare management and adequately train security personnel in order to help prevent your property from becoming a "crime hot spot." Services include:

• Employee Background Checks, Job Candidate Interviews & Psychological Testing
• Customer Relations Training including: Proper Use of Force & Patron Removal
• Detection, Deterrence & Prevention Techniques
• Surveillance & Documentation Protocols & Training
• Security Equipment Protocols & Maintenance
• Procedures for Gathering Evidence & Reporting Criminal Activity
• CPR & First Responder Medical Training
• Internal Theft Prevention Protocols

Most states place a legal responsibility on hotel management and owners to "exercise reasonable care" in identifying potential crime risks, and to take reasonable measures to prevent those crimes, or to warn guests against them. In other words, the more likely a crime or injury, the greater the operator's responsibility to prevent or warn against it.

Onsite physical assessments are the first step in protecting your guests and minimizing future legal liability. Titan's team of consultants will identify and prioritize a list of probable threats and vulnerabilities to insure cost efficiency while maximizing effectiveness. Recommendations for physical and technological enhancements may include but are not limited to:

• Increased Perimeter and/or Interior Electronic Surveillance Equipment
• Physical Property Enhancements including Lighting & Visual Barriers Assessments for Points of Entry/Exit, Interior Garages, Surface Parking Lots, Stairwells, etc.
• Enhanced Entry Access and Patrol Procedures
• Upgraded Software and Alarm Systems